Our success stories in IT solutions

Discover how IT River has transformed the IT landscape for businesses like yours. We pride ourselves on delivering reliable, efficient, and tailored solutions that drive real results.

Transforming unreliable IT into robust systems

Dudley-Based Product Wholesaler – IT Modernisation

Overview

A Dudley-based product wholesaler needed to move away from ageing on-site systems and improve reliability across their IT environment.

The Challenge

The business was running an on-site Exchange server located under a desk, the business email and domain all needed this server to function, Sage locally, and ageing infrastructure, alongside poor network and WiFi performance. This created reliability issues, limited flexibility, and increased risk.

What We Did

  • Migrated email and systems to Microsoft 365

  • Moved accounts from Sage to Xero

  • Implemented 1Gbps business broadband

  • Installed UniFi firewall, switching, and managed WiFi

  • Redesigned the network and removed on-site servers

The Outcome

  • Fully cloud-based environment

  • Faster, more reliable network and WiFi

  • Reduced risk and maintenance

  • Improved flexibility for staff

  • Lower ongoing costs

Summary

A full move from on-premise systems to cloud, combined with a modern network, delivered a simpler, more reliable IT setup that supports the business day to day.

Modernising infrastructure with Microsoft 365 and Teams

Perfect, that gives it a clear purpose and outcome. Here’s a tighter, outcome-led version focused on WiFi stability + data risk reduction:

 

Case Study

Regional Tyre Wholesaler – Stabilising WiFi and Securing File Storage

Overview

A regional tyre wholesaler needed to improve unreliable WiFi across their site and reduce the risk of data loss from local file storage.

The Challenge

The business was operating with:

  • Unreliable WiFi and inconsistent coverage

  • File storage held on a local NAS

  • Google Workspace alongside other systems

  • Limited protection against malware and ransomware

This created day-to-day disruption for staff and increased risk to business-critical data.

What We Did

We delivered a full upgrade focused on reliability and security:

  • Migrated from Google Workspace to Microsoft 365

  • Moved file storage from local NAS into secure M365 Sharepoint.

  • Installed Cat6 structured cabling across the site with Fibre Optic backbone.

  • Deployed a UniFi network with firewall, switching and WiFi

  • Installed 5 wireless access points for full coverage

  • Implemented dual broadband for resilience

  • Installed a UniFi CCTV system with 7 cameras

The Outcome

  • Stable, reliable WiFi across the entire site

  • Secure, cloud-based file storage with reduced ransomware risk

  • Improved performance and access for staff

  • Greater resilience with dual internet connections

  • Centralised, easy-to-manage network and infrastructure

Summary

By replacing unreliable WiFi and moving file storage into Microsoft 365, the business now has a stable, secure environment with reduced risk and improved day-to-day performance.

Delivering tangible benefits and cost savings

Our clients experience improved reliability and fewer day-to-day issues. By simplifying and properly structuring their IT, we reduce recurring problems, enhance network and WiFi performance, and make systems easier to manage. Moving to Microsoft 365 typically boosts flexibility and access while reducing dependence on ageing on-site infrastructure. Many clients also benefit from reduced ongoing costs by eliminating unnecessary services and avoiding expensive licensing models. The overall result is fewer disruptions, less time lost to IT issues, and greater confidence in their systems as they grow.

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Let’s discuss how IT River can help your business thrive.